We strongly recommend taking out insurance, which costs very little, as a cancelled reservation will be charged for unless we are able to re-let the room.
All telephone bookings are provisional until confirmed in writing or with full credit card details. Telephone bookings made less that forty-eight hours prior to arrival must be confirmed by credit card at the time of booking.
We would remind guests that a reservation constitutes a contract between themselves and the Lovelady Shield Hotel. In the event of a cancellation less than two days in advance, we shall do our best to re-let the room(s) in order to prevent imposing a charge for accommodation on the first night.
We welcome children, but request the bring well-behaved parents.
We respectfully request that guest refrain from smoking whilst dining until coffee is served in the public rooms.
Rooms are not normally available until 3.00pm on the day of arrival. Early arrivals will be made most welcome and we will store any luggage until your room is available.
On your day of departure we would ask you to vacate your bedroom by 11.00am. Should you require to stay on longer please arrange this in advance with reception.